Shipping Policy

Welcome to Home Envoy, your trusted source for exquisite home decor items. Our shipping policy outlines the terms and conditions regarding the shipment of your orders placed on our website. Please read this policy carefully before proceeding with any transactions.

1. Processing Time: Orders are typically processed and shipped within 2 To 4 business days of receiving payment. However, please note that processing times may vary depending on the availability of the product and any customization or personalization requests.

2. Shipping Methods: We offer several shipping options to accommodate your needs. Available shipping methods may include standard shipping, expedited shipping, and international shipping. Shipping costs and delivery times vary depending on your location and the shipping method selected at checkout.

3. Shipping Rates: Shipping rates are calculated based on the weight and dimensions of your order, as well as your shipping address and the selected shipping method. Shipping rates will be displayed at checkout before you complete your purchase.

4. Shipping Destinations: We currently ship to addresses within [insert shipping destinations]. If you require shipping to a destination not listed, please contact us prior to placing your order to discuss alternative shipping arrangements.

5. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking information to monitor the status of your shipment and estimate the expected delivery date.

6. Delivery Times: Delivery times vary depending on your location, the shipping method selected, and any unforeseen circumstances that may arise during transit. While we make every effort to ensure timely delivery of your order, we cannot guarantee specific delivery dates.

7. International Shipping: For international orders, please be aware that additional customs fees, taxes, and duties may apply upon delivery. These fees are the responsibility of the recipient and are not included in the shipping charges paid at checkout. Please check with your local customs office for more information on potential fees.

8. Shipping Restrictions: Some items may be subject to shipping restrictions due to size, weight, or shipping regulations. If your order contains items that cannot be shipped to your location, we will notify you promptly and provide alternative options if available.

9. Shipping Damage: In the unlikely event that your order arrives damaged during transit, please contact us immediately. We will work with you to resolve the issue and arrange for a replacement or refund as necessary.

10. Contact Us: If you have any questions or concerns about our shipping policy, please contact us at+92 318 4357549. Our customer service team is here to assist you with any inquiries you may have.

Thank you for choosing Home Envoy. We appreciate your business and strive to provide you with the best shopping experience possible.