Welcome to the FAQ section of [Home Envoy, where we aim to provide answers to some of the most common questions our customers have. If you don't find the information you're looking for here, please feel free to reach out to our customer care team for further assistance.

1. How do I place an order? To place an order, simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and complete your purchase. If you encounter any difficulties during the checkout process, please contact us for assistance.

2. What payment methods do you accept? We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as PayPal and other secure payment methods. You can select your preferred payment option at checkout.

3. Do you offer international shipping? Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on your location. Please refer to our shipping policy for more information or contact us for a shipping quote to your destination.

4. How can I track my order? Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment and estimate the expected delivery date. If you have any questions about the status of your order, please contact us for assistance.

5. What is your return policy? We want you to be completely satisfied with your purchase. If you're not satisfied for any reason, you may return the item within 30 days of delivery for a full refund or exchange. Please refer to our refund policy for more information on eligibility and return instructions.

6. Do you offer customization options? Some of our products may be customizable or available in different sizes or colors. If you're interested in customizing an item, please contact us for more information and to discuss your options.

7. How can I contact customer care? Our customer care team is here to assist you with any questions or concerns you may have. You can reach us via phone, email, or live chat during our business hours. For after-hours support, please leave us a message, and we'll get back to you as soon as possible.

8. Can I cancel or modify my order? Once an order has been placed, it cannot be canceled or modified. However, if you need to make changes to your order, please contact us as soon as possible, and we'll do our best to accommodate your request.

9. Do you offer wholesale or bulk discounts? Yes, we offer wholesale pricing and bulk discounts for larger orders. If you're interested in purchasing items in bulk, please contact us for more information and to discuss pricing options.

10. How can I stay updated on new arrivals and promotions? To stay updated on new arrivals, promotions, and exclusive offers, be sure to sign up for our newsletter and follow us on social media. You can also check our website regularly for the latest updates.

If you have any other questions or concerns not addressed here, please don't hesitate to contact us. Our customer care team is here to help!